Privacy Policy
Privacy Policy
Last Updated: April 2026
This Privacy Policy describes how HyperSoft collects, uses and shares personal information about you and the choices available to you with respect to our handling of your information. This policy applies to personal information we collect when you interact with us online or otherwise engage with our services.
Collection of Information
Information you provide directly
We collect personal information you provide directly to us when you use our website, place an order, create an account, sign up for emails, contact customer support, or otherwise communicate with us. This may include your name, email address, billing and shipping address, phone number, payment information, and any other information you choose to provide.
Information collected automatically
- Log and Usage Information: Browser type, access times, pages viewed, items placed in your cart, links clicked and referring URL.
- Device Information: Hardware model, IP address, unique device identifiers and operating system.
- Transaction Information: Product details, purchase date and order history when you place or return an order.
- Cookies and Tracking Technologies: We use cookies and similar technologies to collect information about your browsing and purchasing behavior to improve your experience and the relevance of our communications.
Information from third parties
We may obtain information about you from third-party sources such as address verification services or social media platforms when you interact with us through those channels.
Use of Personal Information
We may use your personal information to:
- Process and fulfill your orders, payments and returns.
- Send order confirmations, receipts, shipping updates and account notifications.
- Respond to your questions and provide customer support.
- Send promotional communications about products, offers and events (you may opt out at any time).
- Personalize your shopping experience and show you relevant content.
- Detect, prevent and investigate fraud, security incidents or unauthorized activity.
- Comply with applicable legal obligations and enforce our policies.
- Improve our website, products and services through analytics and research.
Sharing of Personal Information
We may share your personal information with:
- Service providers who assist us with web hosting, payment processing, shipping, fraud prevention, analytics and marketing.
- Law enforcement or regulatory authorities when required by applicable law.
- Third parties in connection with a merger, acquisition or sale of our business assets.
- Advertising partners (such as Meta) to serve you customized ads — you may opt out through your account settings on those platforms.
We may also share aggregated or de-identified information that cannot reasonably be used to identify you.
Advertising and Analytics
We work with third-party advertising and analytics providers who use cookies and similar technologies to collect information about your use of our website. This information may be used to deliver ads targeted to your interests across the internet. To opt out of interest-based advertising, you may visit optout.networkadvertising.org or aboutads.info/choices. European users may visit youronlinechoices.eu.
Data Retention
We retain personal information for as long as necessary to fulfill the purposes for which it was collected and to comply with our legal obligations. Transaction details may be retained until the time limit for claims arising from the transaction has expired.
Children
We do not knowingly collect personal information from children. If you believe a child has provided personal information to us, please contact us at info@hypersoftshoes.com and we will promptly delete it from our records.
Your Choices
Promotional communications
You may opt out of receiving promotional emails or text messages at any time by following the unsubscribe instructions in those communications or by contacting us at info@hypersoftshoes.com. We may still send you non-promotional messages related to your account or orders.
Cookies
Most browsers accept cookies by default. You may set your browser to remove or reject cookies, though this may affect the functionality of our website.
Residents of Europe
If you reside in the European Economic Area or the United Kingdom, you have the right to access, correct, delete or port your personal information, and to object to or restrict certain processing. To exercise these rights, contact us at info@hypersoftshoes.com. If you have an unresolved concern, you may lodge a complaint with your local Data Protection Authority:
- EEA residents: edpb.europa.eu
- UK residents: ico.org.uk
California Residents (CCPA)
California residents have the right to request information about the categories of personal information we have collected, used, sold or disclosed; to request deletion of their personal information; and to opt out of the sale of their personal information. We do not sell personal information for money, but we do share identifiers and browsing data with advertising partners for targeted advertising purposes.
Categories of information disclosed for business purposes
| Categories of Recipients | Personal Information Disclosed |
|---|---|
| Vendors and service providers | Identifiers, commercial information, internet activity, geolocation data, inferences |
| Advertising partners | Identifiers, internet activity, commercial information |
| Analytics providers | Identifiers, internet activity, inferences |
To exercise your CCPA rights, contact us at info@hypersoftshoes.com. We will not discriminate against you for exercising your rights.
Changes to This Policy
We may update this Privacy Policy from time to time. If we make material changes, we will notify you by updating the date at the top of this page or by sending you an email. We encourage you to review this policy periodically.
Questions about your privacy or this policy?
info@hypersoftshoes.com